Frequently Asked Questions

How can I hear about new releases, get parent tips, and learn about Anywhere Teacher?

School Zone sends out news and special offers via email. To sign up for these emails, scroll all the way to the bottom of our homepage. You will need to enter a valid email address in the white box labeled "Subscribe."

How does School Zone collect and use information from customers?

Please see our Privacy Policy.

What is School Zone's Return Policy?

School Zone does not currently sell direct. Therefore, returns are subject to the retailer policy where the product was purchased.

Why are my math flash cards missing some equations?

School Zone’s flash card packs include a standard set of 56 cards. For example, our Multiplication Flash Cards contain 55 multiplication cards and 1 parent card. Together, they cover a total of 110 multiplication problems. However, the total possible equations using numbers 0-12 is 169.

Each product from 0 to 144 is represented at least once. However, some equations are not shown. For example, there is a 1×2 card, but not a 2×1 card. In addition and multiplication the order of numbers in the equation do not change the answer. It’s valuable to reverse the equations out loud when using the flash cards for practice to emphasize both equations are equivalent.

The subtraction and division flash card sets share the same limitation of number of problems included but still cover key concepts. The decks have been carefully developed, with teacher input, to help kids master the four foundational math operations (addition, subtraction, multiplication, and division) quickly and effectively through focused repetition and memory recall.

Where can I find the answer key for my workbook? 

Please see our Answer Keys page for commonly requested keys and contact information. 

In Which Country are your Products Printed? 

Print runs vary from product to product, but a general overview of our countries-of-origin can be found below:

Big Workbooks - USA
Big Spiral-Bound Workbooks - USA, India
Fun & Games Workbooks - USA
Get Ready For Workbooks - USA
Basic Workbooks - USA
Get Ready Workbooks - USA
Scholar Workbooks - USA
I Know It Workbooks - USA
Activity Zone Workbooks - USA, India
Inspired Learning Workbooks - USA

Write & Reuse Spiral-Bound workbooks - China
Write & Reuse Workbooks - China
Little Hand Helper Workbooks - China
Little Busy Books & Little Get Ready Books - China
Sticker Workbooks or Stuck on Learning workbooks - China
Writing & Drawing Tablets - China
Start to Read Books - China
Interactive Flash Cards - China
Flash Cards, Game Cards, and Puzzle Cards - China or Indonesia
Flash Cards 2-Packs - China or Indonesia
Flash Card  4-Packs - China or Indonesia
Full Learning Programs - China
Learning Playsets - China
Learning Packs - China

If you have a question about a specific product, please contact us at 616-846-5030 or webmaster@schoolzone.com.

What is Anywhere Teacher?

It’s an action-packed, multisensory online learning destination with 3000+ games, songs, books, flash cards, and much more, for kids ages 2-8. Full access requires monthly or annual subscription, but a free trial of Anywhere Teacher gives an excellent sampling. New content is added frequently. With a subscription, more than one child can access it from different devices at the same time. Subscription also comes with fun membership rewards.

How do I sign up for Anywhere Teacher?

Simply visit anywhereteacher.com and click on “Start Trial Now.” Follow the on-screen prompts to set up an account.

How does the free trial work?

Each Anywhere Teacher subscription model comes with a free trial period. During this period you have access to all Anywhere Teacher content. When the free trial period expires, regular subscription fees will apply.

How much does it cost?

Costs vary based on length of subscription, app store of choice, and local taxes. Simply visit anywhereteacher.com from your favorite web browser and click Start Trial Now. See chart below for full price listings. 

AnywhereTeacher.com (Via web browser): Monthly $9.99 / Annual $44.99 
Google Play: Monthly $8.99 / Annual $79.99 
Amazon App Store: Monthly $8.99 / Annual $79.99 
Apple App Store: Monthly $8.99 / Annual $79.99 

On what devices/browsers can I access Anywhere Teacher?

Android phones and tablets - Android 8.0 or later - Chrome 50 or greater
iOS phones and tablets - iOS 9.3.5 or later - Safari 9 or greater
Mac Computers - macOS 10.9 or later - Safari 9.1 or greater / Firefox 45 or greater / Chrome 45 or greater 
Windows Computers - Windows 7 or later - Edge 13 or greater / Firefox 45 or greater / Chrome 45 or greater

Can multiple children play on a single account?

Yes, Anywhere Teacher uses a profile system to track an individual child’s progress. 12 profiles can be added, updated, or deleted in the Parent Mode section, accessed via the Parents button at the top of the homepage. 

Can I manage the activities that my child can see?

Yes, Anywhere Teacher allows full control over which activities your child can use. From the Parent Mode section, click on ‘Profiles’ and then select the ‘Edit’ button to modify a profile’s grades, activity types, or individual activities. 

How many activities does Anywhere Teacher have?

Anywhere Teacher has more than 3000 learning activities, 14 subject-specific “mini paths”, and guided learning paths for Preschool, Kindergarten, and First Grade! These include games, videos, songs, printable worksheets, and more. This catalog is constantly expanding with weekly updates.

In which countries is Anywhere Teacher available?

At present, Anywhere Teacher is only available in the United States. However, it is possible to create an international account when downloading the app through an app store such as Google Play, iTunes, or Amazon. These versions of the Anywhere Teacher app are processed through their respective app stores and are subject to their international policies.

How do I change my account information?

To change your account information, simply enter the Parent Mode section via the ‘Parents’ button. Once in Parent Mode, you can select ‘Manage Subscriptions,’ ‘Gift Mailing Address,’ or ‘Password’ to update your personal information.

If I rejoin after canceling my subscription, will my child's information still be there?

Yes, Anywhere Teacher accounts without an active subscription will retain user information for up to six months. If your account remains inactive, all user data will be removed as part of modern privacy standards.

Can I play Anywhere Teacher without an internet connection?

Anywhere Teacher is an online learning destination. This means that an internet connection is required to visit the website or use the app of the same name.

Why do I need to enter my payment information to start a free trial?

Payment information is gathered upon account creation to ensure uninterrupted service. Accounts will then renew automatically each billing cycle. Users can cancel this renewal at any time via the Parent Mode section or applicable app stores. (See below.)

How do I cancel my Anywhere Teacher membership?

Via AnywhereTeacher.com:
If you signed up for Anywhere Teacher using AnywhereTeacher.com, simply log into your Anywhere Teacher account and click on “Parents” in the upper right-hand corner of the screen and enter your password again to access the parent menu, and then click on “Manage Subscriptions.” When you see your recurring subscription, click on “Cancel Subscription.”

Via SchoolZone.com:
If you purchased your Anywhere Teacher subscription via the School Zone store, we'll send an email ahead of each renewal, where you can click 'Manage Subscription' to make any changes. You can also access your subscription details through the order confirmation email—just click 'View Your Order,' then scroll down to 'Manage Subscription' and choose 'Login/Register' to sign into your account. Additionally, you can manage your subscription by logging into your account on schoolzone.com. Simply click the account icon in the top-right corner and select "manage subscriptions" on your account page.

Via iTunes:
If you signed up for Anywhere Teacher using iTunes, follow the instructions below to cancel your subscription from your Apple device.
Go to Settings > iTunes & App Store.
Tap your Apple ID at the top of the screen.
Tap View Apple ID. You might need to sign in or use Touch ID.
Under Subscriptions, tap Manage.
Tap the subscription that you want to manage.
Use the options to manage your subscription. You can choose a different subscription offering or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
Any payment disputes or requests for refunds must be handled by Apple/iTunes: Support at apple.com

Via Google Play:
A subscription purchased through Google Play can be cancelled by the user in the Google Play app or on the Google Play website through a web browser.
Browser
Go to play.google.com, then in the left menu click "My subscriptions".
Find the subscription you want to cancel.
Click Cancel Subscription.
Google Play App
Open the Google Play Store.
Tap Menu > Subscriptions.
Find the subscription you want to cancel.
Tap Cancel.

Via Amazon:
Browser
Go to Your Account and select Apps and more under the Digital content and Devices section.
From the menu on the left, select Your Subscriptions.
Find the subscription you want to cancel.
Tap Cancel.
Fire Tablets
Tap Apps, and then tap Store.
Open the menu, and then tap Manage Subscriptions.
Find the subscription you want to cancel.
Tap Cancel.

How do I prevent my child from clicking out of Anywhere Teacher and going to other sites?

Anywhere Teacher is a contained website that has no external links. Because of this, the Anywhere Teacher app is safe and secure for child use. Third-party web browsers, such as Google Chrome and Mozilla Firefox, may contain alternate filter settings.

How do I search for content on Anywhere Teacher?

Searching for content on Anywhere Teacher can be performed two ways. The first is by using the search button in the upper right corner of the home page that looks like a magnifying glass. This is a quick way to find favorite activities. If you are just browsing, you can use the icons on the top of the page to narrow down results. For example, click on the purple “Books” icon to see only our selection of books. Or, select the “Filter” tab to highlight specific subjects and grades. Get lost? Don't worry, click on the white “Reset” button to start over.

How can I print from Anywhere Teacher?

Once you have created an account on Anywhere Teacher, it is possible to access that account from any compatible device. For example, you could visit www.anywhereteacher.com on your desktop or laptop computer and use the same username and password to log in to your active account. This would be the quickest way to print the printable worksheets, if you already have a computer hooked up to a printer.

If you do not have access to a desktop or laptop computer, be sure that your printer is compatible to print wirelessly from a phone/tablet, and download the newest version of the printer app.

Why is this game/video/book running slowly?

If you are experiencing any slowdown or loading issues, we recommend trying the Anywhere Teacher app. Through this official app, we have maximized activity performance and it is free to download from your device’s app store or from SchoolZone.com.

If you’re viewing AnywhereTeacher.com on a desktop or laptop computer, be sure your web browser is up to date. If the browser is up to date and the activities are still running slowly, you can also use alternate web browsers such as Mozilla Firefox and Google Chrome for increased performance.

How do I access the 2nd and 3rd Grade Adventure Paths?

At present, Anywhere Teacher only has the Preschool, Kindergarten, and First Grade Learning Paths available. However, it is possible to filter your activities to view just a specific grade. Filtering can be done from the home page, quick filter menu, or the parent section. Watch these videos to see how. Also, check out Anywhere Teacher’s selection of “Mini Learning Paths”. These are shorter subject-specific paths that can cover higher grade levels, such as the “Third Grade Multiplication” mini path.

I don't hear any sound when I am playing Anywhere Teacher on my iPad/iPhone. 

Your iOS device may have silent mode turned on. Some mobile devices have a silent mode option. This can appear as a physical switch on the side of the device, or as a bell icon in the pull-down settings menu. This feature is designed to silence notifications, but can impact audio inconsistently on some apps. If there is no physical switch on the side of your device, you can swipe down from the top of your screen to access the quick settings menu. Then tap the bell icon so that there is no slash through it. Then test the affected activities again. 

I didn’t see my issue here; where can I go for help?

Please email additional questions and inquiries to support@schoolzone.com. Be as detailed as possible and include the following information:
-What device are you using to sign up for the service? (computer, tablet, smartphone, etc.)
-Which web browser are you using? (Internet Explorer, Firefox, Safari, etc.)
-Which email address are you using to sign up for the account?
-Please describe for us any error that occurs or error message you receive.

I'm having trouble installing my Windows download.

Windows Downloads have been retired from SchoolZone.com as of 9/10/2026. If you purchased one prior to that date, and you are unable to download and/or install the product from the “my orders” page, please contact us for assistance.

How do I redeem a Golden Scholar Code?

Golden Scholar Club registration codes have been retired.

I purchased an app through the app store and would like a refund.

All purchases made through the Apple App Store, Amazon, and Google Play are handled by those respective stores. School Zone does not have access to your billing information for such orders. Therefore, Apple, Amazon, and Google are responsible for granting refunds for those purchases. 

I don't hear any sound when I am playing one of my School Zone apps on my iPad.

This issue results from how the iPad Settings and the small side switch on the iPad interact with one another. In order to restore sound to the app, please follow these steps:

On your iPad go to Settings.

Tap General.

Under the heading "Use side switch to:" tap "Lock Rotation."

Exit Settings.

Launch the app again and you should hear the sound.

Should you choose to do so, you are then free to go back and change the side switch setting back to mute, and it should not affect the sound in the app.

The School Zone software I have on CD no longer works on my Mac/PC.

School Zone cannot guarantee the functionality of older CD-ROMs. The last known compatibility was Mac OS 10.6.6 or earlier and Windows 8 or earlier. School Zone does not recommend running outdated operating systems.

Does my School Zone software have a warranty?

All School Zone CD-ROM software has been retired and no longer carries a warranty from second-hand retailers.

How do I take a screenshot of my issue to send to tech support?

Windows:

Press the Print Screen button on your keyboard and exit the program.

From the Start menu go to Programs Accessories and open the Paint program (or any other graphics program that you are comfortable with).

From the Edit menu select Paste. The image should now be on screen.

Make sure the image displays the error you are experiencing.

From the File menu select Save and choose a name for the file and save it.

Be sure to note the directory where the file is being saved.

Macintosh:

Command-Shift-4 and then drag your mouse over the needed info to select it.

You should hear a camera shutter sound.

Open your hard drive. There should be a file in there called Picture 1 (unless previous snapshots were taken).

Make sure the image displays the error you are experiencing.

iPad/iPhone:

Press the Home button, and while pressing that button, press and release the On/Off/Sleep/Wake button at the top of the iPad. When you 
press this button combination, you will see a white flash and hear a sound similar to a camera click.

The screenshots that you take can then be seen within the Photo app.

Attach the picture file to an email, which includes the name of the program and as complete a description of the question/problem as 
possible, and send to: support@schoolzone.com.

I have a question about the Little Scholar tablet. 

As School Zone looks towards the future, we regret to inform you that the Little Scholar tablet has been discontinued. We apologize for any inconvenience this may cause. This also means, any Little Scholar tablets sold by third party sellers will no longer be supported by School Zone. The condition of a Little Scholar tablet, its features, and its warranty are no longer guaranteed, nor can we offer any replacements. If you have any questions or concerns, please don’t hesitate to contact us.